Applications are invited for the Spa Receptionist job vacancy In Dubai.

Spa Receptionist

Roles and responsibilities:
• Greeting and assisting customers
• Appointment management
• Communications and customer service
• Payment processing
• Administrative support
• Managing the reception area
• Collaboration team
• Compliance with policies and procedures

Required candidate profile:
1. Excellent Communication Skills:  The ideal candidate must possess strong verbal and written communication skills to interact effectively with customers, colleagues, and management.

2. Customer Service Orientation: A customer-focused approach is essential, with a passion for providing exceptional service and creating positive experiences for spa clients.

3. Organizational Abilities: The candidate must demonstrate excellent organizational skills, including the ability to manage appointment schedules, handle multiple tasks simultaneously, and maintain a tidy reception area.

4. Professionalism: Professional conduct, including a presentable appearance and courteous demeanor, is essential to maintaining the spa’s reputation and creating a welcoming atmosphere for clients.

5. Attention to detail: Attention to detail is critical in accurately managing appointments, processing payments, and maintaining customer records.

6. Team Player: The candidate must be a collaborative team player, able to work effectively with colleagues to ensure smooth operations and exceptional customer experiences.

7. Flexibility: Flexibility in scheduling, including availability to work evenings, weekends and holidays as needed, is important to meet the demands of the spa industry.

8. Problem-solving skills: The ability to handle inquiries, complaints, and unexpected situations with tact and problem-solving skills is valuable in providing excellent customer service.

9. Previous Experience:  Previous experience in customer service, receptionist, spa or beauty salon roles

10. Education: Certified diploma.