Applications are invited for the Receptionist job vacancy In Dubai.

Receptionist For Hotel

We are a prestigious hotel committed to providing exceptional service and a welcoming atmosphere to our guests. As we continue to grow, we are looking for a friendly and professional Hotel Receptionist to join our team and be the first point of contact for our guests.

Responsibilities:
• Greet and welcome guests in a warm and friendly manner.
• Implement check-in and check-out procedures efficiently and accurately.
• Answer, filter and forward incoming phone calls.
• Answer guest queries, provide information about the hotel and provide assistance with any requests.
• Manage reservations and update reservation information.
• Address guest complaints and ensure their satisfaction.
• Coordinate with housekeeping and other departments to ensure smooth operations.
• Maintain the reception area, ensuring it is tidy and presentable.
• Payment processing and issuance of room keys.
• Assist with administrative tasks and provide support to other departments as needed.

Requirements:
• High school diploma or equivalent.
• Accredited experience as a receptionist or in similar functions, preferably in the hospitality sector.
• Proficient in hotel management software and MS Office Suite.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking skills.
• Customer service attitude and friendly behavior.
• Professional appearance and behavior.
• Ability to face stressful situations calmly and effectively.
• Provides flexible work schedules, including evenings, weekends and holidays.

Benefits:
• Competitive salaries and economic benefits.
• Health insurance and retirement plans.
• Opportunities for professional growth and career advancement.
• Comprehensive training programs.
• Paid vacations and holidays.
• Discounts for employees on hotel services and facilities.
• Positive and supportive work environment.

Email:hralishaqureshi@gmail.com
WhatsApp:+971521732081