Job Vacancy for Call Center Agent

  • Location:
  • Salary:
    negotiable
  • Job type:
    Full-Time
  • Posted:
    5 months ago
  • Category:
    Call Center/BPO/KPO
  • Deadline:
    February 2, 2025
  • Gender:
    Male, Female

Applications are invited for the Call Center Agent job vacancy In Dubai.

Call Center Agent

Responsibilities:

Answer incoming calls and assist customers with inquiries or concerns.
Provide information about products/services and meet customer needs.
Efficiently process orders, payments, and troubleshoot issues.
Follow call scripts and instructions to ensure consistent service.
Record accurate and detailed information in the customer relationship management (CRM) system.
Collaborate with team members to achieve customer satisfaction goals.
requirements:

Proven experience as a call center agent or in a similar role.
Excellent communication and interpersonal skills.
Ability to handle a large volume of calls and work under pressure.
familiarity with CRM software and call center procedures.
Positive attitude and commitment to customer service.

 

How to Apply:
Interested candidates, please send your resume to hr.jeshna@gmail.com with the subject line “Call Center Agent Application – [Your Name]”.