Customer Service cum Receptionist 45 views

We are looking for customer service cum Receptionist

Excellent in content

Excellent at learning

Administrative tasks

– Handle all phone calls and e-mails

– Receiving visitors and preparing refreshments

– Establishment and maintenance of well-organized archive systems

– Organisation of the office and support of the team in a way that optimizes the operation of the office

– Sorting and distributing communication in good time

– Support all operations and other related tasks as assigned

– Assist in planning and planning meetings and appointments, managing the calendar of executive director and CEO

– Monitoring the level of deliveries and tackling shortages

– To solve office-related malfunctions and to respond to requests or problems

– Maintaining with existing customers and generating repeat business with existing customers

– B2B meeting set up

– Creation, monitoring and distribution leads to team and report it on a daily and monthly basis

– MOU and implementation of the agreement

Event plan and implementation

– Planning of events, design invitation, invitation card, website, and app update coordination

– Aimed at sponsors, negotiation, and conversion

– Execution. Send an invitation, check RSVP list, reminder and final RSVP list

– Zoom and webinar jam: operation skill and extract information

– Post-event: write thanks e-mail and event highlight

– Support for the coordination and implementation of events

– Coordination of social media content

Guidelines for customer support and involvement/members

– Communicate with the customer/members by means of conversations, e-mail and other tools in a regular basis.

– Creating new things. Capable of dealing with existing members, creating, tracking and executing

– Execution of members. Fully aware of the membership profile, guidelines for the implementation of benefits and status



Send cv to: [email protected]


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