Dubai Latest Jobs: Receptionist

We are looking for a friendly and professional Hotel Receptionist to join our team. As the first point of contact for guests, you will play a pivotal role in creating a memorable welcome experience for all visitors.

Responsibilities:

• Warmly welcome guests upon arrival and assist with check-in and check-out processes.
• Manage reservations, cancellations, and special requests.
• Answer phone calls and respond to guest inquiries or direct them to the appropriate department.
• Provide accurate information about the hotel, local attractions, and services.
• Process payments, issue receipts, and maintain accurate transaction records.
• Address and resolve guest complaints or escalate them to management as needed.
• Ensure the reception area and lobby are clean, organized, and appropriately presented.
• Coordinate with housekeeping and other departments to meet guest needs.

Qualifications:

• High school diploma or equivalent; Additional training in hospitality is a plus.
• Previous experience in a similar position or customer service is a plus.
• Excellent verbal and written communication skills.
• Strong organizational and multi-tasking abilities.
• Proficiency in using reservation systems and basic office software.
• Friendly and professional demeanor with a customer focus.
• Flexibility to work shifts, including weekends and holidays.

Email:hralishaqureshi@gmail.com
WhatsApp:+971521732081