Applications are invited for the Receptionist job vacancy In Dubai.

Receptionist

We are a leading destination known for our exceptional service and luxury accommodations. We are looking for a friendly and professional Hotel Receptionist to be the face of our organization. If you are passionate about hospitality and enjoy making guests feel welcome, we want you on our team!

Responsibilities:
• Greet and greet guests with a friendly and professional demeanor.
• Manage check-in and check-out procedures efficiently and accurately.
• Address guest inquiries and provide information about hotel services, amenities, and local attractions.
• Answer phone calls, manage reservations, and manage bookings.
• Assist guests with special requests and ensure the comfort of their stay.
• Process payments, manage the cash register, and ensure accurate billing.
• Coordinate with housekeeping and maintenance to ensure guest rooms are ready.
• Address guest complaints and resolve issues promptly to ensure guest satisfaction.
• Maintain a neat and organized reception area.
• Assist with administrative duties and support other hotel departments as needed.

Requirements:
• High school diploma or equivalent; additional qualifications in hotel management or related fields are an added advantage.
• Previous experience as a receptionist or in a customer-facing role, preferably in a hotel environment.
• Strong communication and networking skills.
• Proficiency in using hotel management software and basic computer skills.
• Excellent organizational skills and attention to detail.
• Ability to deal with stressful situations calmly and professionally.
• A positive attitude and a genuine desire to make guests feel welcome.
• Flexibility to work shifts, including evenings, weekends, and holidays.
• Multilingual ability is an added advantage.

Benefits:
• Competitive salary.
• Health insurance and retirement plans.
• Paid vacations and holidays.
• Employee discounts on hotel stays and services.
• Opportunities for professional growth and development.
• Dynamic and supportive work environment.

WhatsApp:+971521732081
Email:hralishaqureshi@gmail.com