Applications are invited for the IT Support Specialist job vacancy In Dubai.

IT Support Specialist Job Vacancy

about us:
We are committed to providing innovative solutions and exceptional customer service. As we continue to grow, we are looking for a talented IT Support professional to join our team and help us maintain our technology infrastructure and support our employees.

Responsibilities:
Provide technical support to employees regarding hardware, software, and network related issues
Troubleshoot hardware and software problems and resolve them in a timely manner
Install, configure and upgrade computer systems and software applications
Set up and maintain user accounts and permissions in accordance with company policies
Monitor and maintain network infrastructure, including routers, switches, and firewalls
Perform routine maintenance tasks, such as system updates, backups, and security patches
Respond to help desk tickets and provide technical assistance via phone, email, or in person
Collaborate with other IT team members to identify and implement solutions to improve efficiency and productivity
Document and maintain accurate records of IT assets, configurations and procedures
Stay up to date on emerging technologies and best practices in IT support and service delivery

requirements:
Bachelor’s degree in computer science, information technology, or related field preferred
Proven experience as an IT Support Specialist or similar role
Strong knowledge of Windows and macOS operating systems
Experience troubleshooting hardware, software, and network issues
Familiarity with network protocols, TCP/IP, DNS, DHCP, etc.
Excellent problem-solving and communication skills
Ability to work independently and as part of a team in a fast-paced environment
Customer focused mindset and commitment to providing quality service
Industry certifications (e.g. CompTIA A+, Network+, Microsoft Certified Professional) are a plus

benefits:
Competitive salaries
health insurance
Retirement savings plan
Paid vacation and holidays
Training and development opportunities
Collaborative and team-oriented work environment

How to Apply:
If you are passionate about technology and customer service and are interested in joining our dynamic team as an IT Support Specialist, please submit your resume and cover letter to email:hrfatimaali@gmail.com or WhatsApp:+971524304128.