We are looking for energetic ground staff who are responsible for administrative tasks and communication with passengers. Your duties include welcoming passengers, providing information, assisting passengers with disabilities or traveling with small children, checking baggage, taking reservations and selling tickets. You must be able to resolve passenger queries quickly and ensure that all passengers are satisfied.
To be successful as a ground staff, you must demonstrate excellent interpersonal skills and provide excellent customer service that is consistent with the airline’s goals and vision. Ultimately, excellent ground staff must be able to perform multiple tasks and ensure that every passenger is comfortable, safe and well informed about flight schedules, aircraft delays, weather issues and other factors that may affect passengers.
Ground crew responsibilities:
Greeting and welcoming passengers and answering questions.
Check in luggage.
Sell plane tickets.
Supply aircraft with refreshments.
Cleaning aircraft after flights.
Assisting disabled passengers and those with small children.
Providing information to passengers.
Ground crew requirements:
Diploma in Administration or Travel, or PG diploma course.
Experience in customer service.
Excellent interpersonal skills.
Well taken care of.
Willing to work shifts.
Please send your CV on WHATSAPP +971582297907