Customer Service / Support Job in Dubai

  • Location:
  • Salary:
    negotiable
  • Job type:
    Full-Time
  • Posted:
    12 months ago
  • Category:
    Other
  • Deadline:
    July 8, 2024

We are hiring for “Client Support ” role for one of our client in Insurance sector

Salary: AED 4000 – AED 6000

Location: Dubai

Nationality: Any

Experience:

– Candidates with insurance, BFSI sector experience will be preferred.

– Candidates with home country experience can also apply.

 

Job Role: Handle all incoming post to deliver client SLAs

Conduct review of work and correctly identify which department should handle the post in line with agreed criteria and procedures

Ensure that all work, where relevant, is scanned correctly and quality checks are undertaken to ensure accuracy of work.

Identify correct task number in line with agreed criteria and procedures using work systems

Update relevant systems to confirm receipt of individual documentation

Order files from third party provider and distribute to relevant areas

Update and check relevant spreadsheets to ensure they are up to date

Candidate must be available in UAE for interview

Email : shivani@pactemployment.ae