We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behaviour.

Responsibilities:

Manage large amounts of inbound and outbound calls in a timely manner

Follow communication “scripts” when handling different topics

Seize opportunities to upsell products when they arise

Build sustainable relationships and engage customers by taking the extra mile

Meet personal/team qualitative and quantitative targets

Requirements and skills:

Previous experience in a customer support role

Track record of over-achieving quota

Ability to multi-task, set priorities and manage time effectively

High school degree

Mobile : 971568749406