We are looking for a Call Center Agent in Aesthetics.

Key Responsibilities

Manage incoming and outgoing calls related to appointments, customer inquiries, and follow-up services.

Provide accurate information on aesthetic services, treatments, and promotions.

Schedule and manage client appointments using the clinic’s CRM system.

Ensure effective communication between front desk and medical departments for smooth operations.

Follow up with leads, confirm appointments, and assist with customer retention.

Manage WhatsApp/online inquiries professionally and promptly.

Maintain a high level of customer service in accordance with clinic standards.
Requirements

• 1-2 years of experience in a call center or customer service environment (cosmetics/aesthetics/medical field).
• Arabic speaker is a must; strong English communication is an advantage.
• Professional telephone etiquette and customer-first approach.
• Familiarity with booking platforms.
• Ability to multitask in a fast-paced environment.
• Positive attitude, organized and detail-oriented.
• Preferred Qualifications

Previous experience in a beauty clinic, aesthetic center.
Knowledge of general aesthetic treatments (e.g. lasers, facials, fillers, skin care).
Experience in marketing or lead conversion.

Job Type: Full-time

You can send your CV to 0502632775 / jannette.manguinao@ihhc.ae

Job Type: Full-time

Salary: AED5,000.00 per month

Application Questions:

What is your nationality?

Education:

Degree (Required)

Experience:

Healthcare Call Center: 2 years (Required)

Language:

Arabic (Required)

English (Required)